Reasons Why Telephony Message Voice Over is Essential to a Business Majority of the people who are buzzing your telephone line are the ones whom you have had business dealings before and are now taking an active interest in your business. These are the types of people that you should be talking to. Did you know that by holding the caller on the other line even for juts thirty minutes, you are already creating an impression about your business, you are making them interested on your business, you are able to cross the sell higher margin which is the standard for products and services, to answer questions that are being asked most of the time, and even to strengthen the image of your brand? This is a type of telephone voice over messaging where in you will leave a message that you can use when putting a caller on hold. One of the easiest ways of creating and managing an on hold messaging system is through the use of an IMS telephone on hold player thus if you want to give your business a boost, this is the best way for you. Listed below are few statistics that MOH productions provide in accordance with the use of on hold messages : The calls that are being hand upped by callers were reduced to almost seventy percent through the use of telephone on hold messaging system.
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Message on hold system is also a way to keep the callers entertained and informed while waiting to be connected again on the other line.
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Of all the callers you put on hold and does hung up, only thirty four percent of them will not call back and such reduction of number is due to the presence of the telephone on hold messaging. Based on the study conducted in relevance to on hold messaging system, about eighty eight percent of the callers prefer to listen to telephone on hold messages that any other options present. Telephone on hold messaging is also another way of promoting your product and based on some studies, about sixteen to twenty percent of callers actually made a purchase based on the product they have heard on the on hold messaging. Based on the content of the statistics that was presented by the A&T as well as the On-Hold Messaging Association, it reveals that callers who are being put on hold tend to stay up to twenty five percent much longer if there is a telephone on hole messaging compared to when they need to need to listen to nothing but dead air or a random background music. Furthermore, if the caller on hold is being embraced by an on hold messaging system, they tend to stay seventeen percent longer than with a radio. If you have an IMS on hold messages and music player installed on your phone system, you will be having full control over the schedule of you messages like you can specify the number of times a message should be active in a day.